With 50 business units in 15 countries spread over Europe, the Baltics, and the USA, MEDIQ provides pharmaceuticals, medical devices and related care services, with billions in revenues.
The treasury team, based in the Netherlands with 4 FTE’s managed by Paul Schreurs), aimed to increase efficiency, reduce risk and facilitate the on-going professionalization and cost effectiveness of the department. To achieve this, an RFP was issued, and after a meticulous selection process, the TRINITY TMS was selected. The RFP and implementation was managed by Orchard Finance, a renowned Dutch consultancy firm specialising in treasury.
MEDIQ decided to do business with TRINITY because they were impressed by the high level of treasury knowledge, dedication, flexibility and personal approach. And, of course, the Trinity TMS being what it is – a world class Treasury Management System.
And in regards to training and support, Philip Wielenga, (WIELTEC, regional partner of TRINITY) comments: “We always invite new customers (and their consultants) to Frankfurt for a 2-day training session at HQ. But before this takes place, we ensure:
- The customer’s database is installed on one of our servers and the client has access to it;
- The majority of the static data is set up (via remote support);
- The interfaces have been tested (uploading MT940s, market data);
- The liquidity forecast template has been prepared.
When the training session starts, the TRINITY TMS is already halfway live and ready to use. Together with the client, we go over the system, enter the transactions, solve issues etc. This concept has proven itself time and time again. Another benefit is that the treasury team is offsite, and not distracted by day-to-day business. Thus, they can fully concentrate on learning the system.
After this session, the client starts to use the system. We schedule an on sight visit 2 months later to address outstanding issues and provide some advanced training.
Mr Schreurs comments: “Before the selection started, I actually had another system in mind, but during the demo sessions we were very surprised with the quality and flexibility TRINITY offered. They may not be the biggest vendor but we appreciate their short communication lines. They certainly know about treasury. We regard them as one of our strategic partners.”
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